Hello and thanks for checking out my “Today’s Tidbit” segment –
Today’s tidbit – The power of the word, “but” …
You may say something positive, or are explaining something good, and kind and your follow it up with the natural, ‘but’ – (or the fancy “however” ) – it cancels everything you just said – Think about it. You just cancelled the good and here is an example:
“Today, I was at the store and I found this amazing deal on this outfit, it was 60% off and then there was another $25 coupon ontop of that, I actually bought this outfit for $20 – What a great deal, but – then the checker was so rude to me and the gal behind me was growning…. ”
How about this one: “I was able to help this client today with their situation and they were so happy and left so happy but, they did come in kind of grumpy and b*tchy. ” Any time you put the word “but” in – a negative connotation follows –
See what happens The “but” ruined your good moment – what is the focus now? Everything AFTER the “but” –
Here is a suggestion – When you hear someone do this, and you will – immediately take them back to the positive by asking an open ended question – you can change their energy from the good/bad back to the positive and maybe they will dismiss the negative words they just said. Don’t try to explain it unless they are kinda word nerdy like me – it could ensue in an arguement.
What is an open ended question? Try questions that start with the word, ‘What” or “How” or sometimes, ‘Why” – If you start a question that begs a “yes/no” answer – that is exactly what you will get –
Watch those “buts” –
Now keep going and go do good work – and help someone!